Wallcovering
Can I see your wallcoverings in person?
You can check out our papers at a showroom or through a rep near you listed on our Showrooms and Reps page. If you can't make it to a showroom, you can order samples on our product pages.
Is there a minimum order?
We have a 5 yard minimum order for wallcoverings.
How do your wallcoverings come packaged?
Our wallcoverings are sold and packaged by the linear yard on a continuous roll (not by the roll or double roll). Custom panel sizes are available for an extra charge.
Can I customize your wallcoverings?
Yes! We can custom color any of our wallcovering patterns as well as change scale if needed. You can reference your favorite paint color for matching. Please inquire for pricing.
Do your wallcoverings require trimming?
Yes, all of our wallcoverings are delivered untrimmed, so your installer will need to trim them down during installation. Check the spec section on the product page for the trimmed width of each particular pattern.
I need a paper suitable for a hard working residential space or a commercial project, can you do this?
Yes! We can print on a variety of materials including Performance Paper, Type II Vinyl, Type II Non Wovens, and many others. Let us know your needs and we will do our very best to make it happen.
I have a project where I'm trying to earn LEED points, does your paper qualify?
Our standard paper doesn't, but we can print on a material that is made from over 30% post-consumer recycled content with 0% PVC. This can earn you up to 6 LEED points.
Textiles
Can I see your products in person?
You can check out our textiles at a showroom or through a rep near you listed on our Showrooms and Reps page. If you can't make it to a showroom, you can order samples on our product pages.
Is there a minimum order?
We have a 2 yard minimum order for textiles.
Can I customize your textiles?
Yes! We can custom color any of our textiles as well as change scale if needed. You can reference your favorite paint color for matching. Please inquire for pricing.
My Order
Can I cancel my order?
All of our wallcoverings and textiles are made to order. We cannot cancel orders once they have been paid for and put into production. Please ensure you are ready to move forward with your order.
What if I receive the wrong product?
Please inspect your product after receiving and contact us as soon as you can if the product you received is not correct. We will make it right.
Can I return my order?
Unfortunately, no. All of our wallcoverings and textiles are made to order just for your project. We always recommend having your installer or workroom determine your exact project needs so that you don’t order too little or too much.
Shipping
What are your delivery times?
Our wallcoverings are delivered within 4-6 weeks after your order is placed.
Textiles are delivered within 3-4 week after your order is placed.
How much will shipping cost?
For wallpaper and textiles, we use UPS as our main carrier and the shipping costs are based on quantity.
For sampling we use USPS.
You will be able to see your shipping costs once you are on the checkout page or you can reach out to us to inquire.
Can you provide worldwide shipping?
Yes, we can ship anywhere. Please inquire about special shipping pricing.